Privacy Policy

Blossom Customer App - Privacy Policy

Effective Date: 01-02-2026

Note:
This Privacy Policy may be updated from time to time. By using the Blossom Customer App, you agree to the collection and use of information as described below.

 

1. Introduction

Blossom Appliance Pvt. Ltd. (“Blossom”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when customers use the Blossom Customer App to place and track orders.

 

2. Information We Collect

a. Personal Information

When you register or use the app, we may collect:

  • Name

  • Mobile number

  • Email address

  • Login credentials
     

b. Order Information

  • Products ordered

  • Quantity and order details

  • Order status (confirmed, in process, delivered)
     

c. App & Device Information

  • Device type and operating system

  • IP address

  • App usage logs and performance data
     

 

3. How We Use Customer Information

We use your information to:

  • Create and manage your customer account

  • Allow you to place orders through the app

  • Share order details with the admin and assigned distributor

  • Send order confirmations and status updates

  • Improve app functionality and service quality
     

 

4. Payments

The Blossom Customer App does not process payments through third-party payment gateways. The app is used only for order placement and order tracking.

 

5. Information Sharing

Your information is not sold or rented. It may be shared only:

  • With Blossom’s internal admin team

  • With the assigned distributor for order fulfillment

  • If required by law or government authorities
     

 

6. Data Security

We use reasonable security measures to protect your data. However, users are responsible for keeping their login credentials confidential.

 

7. Data Retention

Customer data is retained only as long as necessary for:

  • Order fulfillment

  • Customer support

  • Legal and business record purposes
     

 

8. Children’s Privacy

The Blossom Customer App is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

 

9. Your Rights

Customers may:

  • Request access or correction of personal data

  • Request deletion of their account

  • Contact us regarding privacy concerns

 

10. Contact Us

Blossom Appliance Pvt. Ltd.
📧 Email: support@blossomappliance.co